Returns & Exchanges
At Underbrush, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is as effortless as wearing it.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the original items in their secure packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized courier location.
Quality Check and Refund
Once our team inspects the returned garments, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing